Frequently Asked questions

  • We have three showrooms:

    San Juan
    258 Av. José de Diego
    San Juan, 00920

    Barcelonta
    Road #2 Interior, Km. 56.7
    Barceloneta, PR 00617

    Bayamón
    Road #2, Km 14.3
    Hato Tejas
    Bayamón, Puerto Rico

    Home Depot Stores
    10 locations
    Puerto Rico

    US, Virgin Islands
    2 locations
    We also have a location in Deerfield, Florida.

  • Air Master is the leading manufacturer in Puerto Rico and the Caribbean of high-performance windows, doors, and glass and aluminum systems for residential, commercial and industrial structures. For more than 45 years, we have set the industry standards for innovative designs, state-of-the-art manufacturing, top-quality products, rigorous installation process and world-class customer service.

  • Yes. Air Master is the only manufacturer in Puerto Rico that has obtained Florida Product Approval and Miami-Dade County Notice of Acceptance (NOA) certifications against impact and air infiltration—the strictest building codes in the U.S.

    In compliance with these standards, our products are designed and manufactured to resist hurricane conditions such sustained wind exceeding 100 mph and wind gusts of more than 175 mph, torrential rains and high velocity flying debris.

  • At Air Master, we’re proud of the quality of our products, which we’re constantly improving to satisfy the requirements and expectations of our customers. For this reason, we offer a two-year warranty (certain restrictions apply) for manufacturing defects starting on the date of delivery and/or installation by Air Master.

    Our warranty may cover repair or replacement of the product. Please inspect the merchandise when you receive it and save all of your transaction-related documents (purchase order, invoice), as you will need them to make a claim under the warranty.

  • Beyond protecting against extreme weather events, impact resistant windows offer additional benefits such as protection against intruders and vandalism, energy efficiency, lower home insurance premiums and increased value of the home.

  • The first step in purchasing new or replacement windows and/or doors is to obtain a quote. To prepare a quote for you, we’ll need contact information and some knowledge about your needs, specifications and products of interest. Our experts then will contact you to help you find the best products for your unique wants and needs. To obtain a quote, please contact us via phone or email.

  • The cost of our impact resistant products varies depending on the item’s shape, size and features as well as your home’s particular needs. Our experts will help you identify the best products for you and your home. Visit our “Where to Buy” webpage to find product availability in your area.

  • The cost of installing our windows and doors depends on the complexity of each job. Our meticulous installation process is crucial for the performance of our products. Therefore, to protect your investment, we recommend you choose Air Master to install the windows and/or doors you purchase from us.

  • Yes. We offer products that are customized to your specifications and needs. Contact us for more information on custom sizes, colors, features and solutions.

  • We have a fleet of vehicles that makes scheduled deliveries throughout the island.

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