In Air Master Windows and Doors, (AIR MASTER) we are proud of our products, which we are constantly improving to satisfy the requirements and expectations of our customers. For this reason we offer a warranty for manufacturing defects, materials or installation for a limited period of two (2) years starting with the date of the delivery and/or the installation by AIR MASTER and in accordance with the restrictions detailed below.
AIR MASTER reserves the right to make changes in design or parts of its products understood necessary to improve design and/ or functionality. In the case of warranty for installation defects, it is required to have been contracted and performed by AIR MASTER. We reserve the exclusive right of determining in the case of a warranty service whether to repair or replace the product for another same or similar. Merchandise should be carefully verified when received, save all purchasing documents (purchase order and invoice) to be able to claim any warranty service. If there is no evidence of this it will be impossible for us to evaluate your petition.
Restrictions by Category
(*) This applies only to products where installation service has been contracted by Air Master.
(**) It is important that you request our Care and Maintenance document so you can conserve your products in optimum conditions, esthetical and operational. Our paint coating is of best quality, tone variations may exist within the same color, due to variations of lots, these variations are not covered within the guarantee. Our Warranty Policy complies or exceeds the regulations established by the Department of Consumer Affairs (DACO). To present any claims contact our Customer Service Department at phone number (787) 623-1800 or our web page www.airmasterwindows.com
Warning the lack of maintenance and misuse of this product voids the manufacturer's warranty.